Tuesday, 10 July 2012

DEAD BLACKBERRY CHRONICLES 2: A SURPRISING TURN OF EVENTS

I WON. I WON. NO CALLING TESCO FOR ME.


Dear Tom, 
            
Thank you for your email.

I can confirm a jiffy bag has been requested for you. Please follow the instructions received to send your phone to the repair centre.

If you have any further queries, you may find the answer in the ‘How do I?’ section on our website or you can ask our virtual assistant Rachel. Alternatively click here to contact us.

Thank you

Heidi

Tesco Mobile E-mail Customer Service Team


I WON. I WON.I AM OVERJOYED. HAD TO SEND A LIL REPLY OF COURSE DIDN'T I YES I DID

Dear Heidi and everyone at Tesco Mobile

I AM SO HAPPY YOU CAVED IN AT LAST. CHEERS GUYS.

P.S. MY PHONE ISN'T REALLY BROKEN AT ALL HAHAHA

P.P.S. THAT WAS A JOKE, IT IS ACTUALLY BROKEN. I HAVEN'T QUITE REACHED
THAT LEVEL OF INSANITY JUST YET

ME BEING MY ENTIRELY REASONABLE SELF

SO MY PHONE DIED, I EMAILED TESCO ABOUT IT, THEY EMAILED BACK TO SAY I HAVE TO FILL OUT SOME ONLINE FORM SO I DO THAT THEN THEY WRITE THIS



Dear Tom Oakley

Thank you for contacting Tesco Mobile Customer Service.

I am sorry to hear that your handset is faulty.

Please contact the Tesco Mobile repair centre on 0845 300 6660. They will be able to assist you further with this and any fault which is covered under manufacturer's warranty will be completed free of charge for handsets less than 12 months old. Please also note you may be asked to provide your original receipt as proof of purchase.

I am sorry for any inconvenience this may have caused you.

If you have any further queries, you may find the answer in the 'How do I?' section on our website or you can ask our virtual assistant Rachel. Alternatively click here to contact us.

 



Yours sincerely,

Nicola

Tesco Mobile Customer Service
     


TESCO ARE YOU LISTENING I DON'T HAVE A PHONE, HOW AM I SUPPOSED TO CALL YOU.
SO I EMAILED. THEN I EMAILED AGAIN. NOW IT IS THE NEXT DAY AND NO RESPONSE
SO I SENT THIS

DEAR TESCO

I HAVEN'T GOT A PHONE
I HAVEN'T GOT A LANDLINE
SEND ME THE ENVELOPE
OTHERWISE WHAT AM I SUPPOSED TO DO, CALL YOUR 0845 NUMBER FROM A PAYPHONE, I HAVE NO IDEA HOW MUCH THAT WILL COST BUT BASED ON THE AMOUNT OF TIME I USUALLY SPEND ON HOLD WHEN I CALL YOU, I IMAGINE IT WILL BE A LOT.

I HAVE GIVEN CLEAR INSTRUCTIONS AS TO WHAT I WANT YOU TO DO, NAMELY TO POST ME AN ENVELOPE CONTAINING ANOTHER ENVELOPE FOR ME TO POST MY PHONE BACK TO YOU, SO YOU CAN FIX IT.

NOW, BEARING IN MIND I DO NOT HAVE A PHONE, CAN SOMEONE PLEASE FORWARD THIS ONTO THE RELEVANT DEPARTMENT SO I CAN HAVE SOME HELP WITH THIS VIA EMAIL. OTHERWISE I WILL BE WALKING INTO MY NEAREST TESCO STORE AND DEMANDING TO SPEAK TO THE MANAGER AND DEMANDING TO BE ALLOWED TO USE THEIR PHONE.

PLEASE REPLY TO THIS EMAIL

I DIDN'T GET A REPLY TO THE EMAILS I SENT YESTERDAY, ,I'VE HAD MY PHONE FOR JUST UNDER A YEAR AND IT SEEMS LIKE YOU GUYS ARE TRYING TO MAKE THIS REPAIR TAKE SO LONG THAT I'M NOT STILL UNDER WARRANTY

SERIOUSLY SORT IT OUT PLEASE. I'M REALLY NOT IMPRESSED RIGHT NOW

///////////

ALSO THAT CLICK HERE TO CONTACT US BIT DIDN'T ACTUALLY HAVE A LINK SO I WAS JUST CLICKING A BIT OF TEXT

PART 2:

Welcome to Tesco Mobile live chat. Someone will start chatting with you soon.
You're through to Pete.
Tom Oakley: HI
Pete: Hi I'm Pete. How can I help?
Tom Oakley: so my phone's died
Pete: Hello Tom. 
Tom Oakley: i need someone to send me an envelope to get it fixed
Pete: I'm sorry to hear this. 
Tom Oakley: i have emailed
Tom Oakley: and been told to call
Tom Oakley: i don't have a phone so can't call
Tom Oakley: i have an incident number
Tom Oakley: 264651
Pete: I'm afraid, the handset support team can only help you with the envelope for the handset repair. 
Tom Oakley: well do they have an email?
Tom Oakley: this is ridiculous
Pete: I can help you with there contact details and you can call them from any landline number. 
Pete: I'd have for sure sorted this for you if things would have been in my hands.
Tom Oakley: So the only way to contact them is by phone
Tom Oakley: in the year 2012
Tom Oakley: there is a department of a huge mobile network that is not contactable by email
Tom Oakley: it's like someone in senior management has made the choice to make it difficult to get your phone fixed on purpose
Pete: I can understand this and we are working for on the email contact support for  handset issue. 
Tom Oakley: I wonder why that might be
Tom Oakley: so I need to call the Tesco Mobile repair centre on 0845 300 6660 right?
Pete: That's right, Lines are open Monday to Friday: 8am - 9pm, Saturday: 8am - 8pm and Sunday: 10am - 6pm. It's free from most landlines. 
Tom Oakley: ok as well as this, who can I contact in the 'tesco i want to make a serious complaint about how stupidly you run this company' department
Tom Oakley: it is utterly ridiculous i can't just email
Pete: I'm sorry to hear this. However, I've already taken this as a feedback for Tesco mobile and have forwarded the details to the relevant team. 
Pete: I'll also help you with the link for the email. 
Pete: One minute please. 
Tom Oakley: mmk
Pete: Is the link working for you?
Tom Oakley: yeah that link works, but basically i just need to phone? I don't know if I'm going to have access to a landline phone until at least tomorrow
Pete: I can understand how it's to be without the phone these days. 
Pete: However, we don't have the access to send you the envelope for the repair. 
Pete: We really apologize for the inconvenience.
Tom Oakley: Who is 'we'?
Tom Oakley: can you not speak to your boss
Tom Oakley: he can speak to his boss
Tom Oakley: who can talk to someone from this departmentr
Tom Oakley: to tell me that there are no channels between different departments in the same company ... i don't understand why this is
Tom Oakley: it makes no sense
Tom Oakley: at all
Pete: Do you've a number where we can call you back for this?
Pete: I haven't heard from you for a while. Are you still there?
Pete: As you haven't said anything for a while, I'm going to close the chat. I'm sorry we couldn't finish it.
Tesco Mobile has ended this chat session.

Tuesday, 3 July 2012

Alternate Career Options for a Failed Engineering Student

Just got my results back for the second year of my degree. Ones that actually count towards my overall grade. And they weren't pretty. They were not pretty at all. My ex-boyfriend constantly taunts me that I'm going to leave university with a 2.2, and that I've squandered a golden opportunity of a place at Oxford. Right now a 2.2 looks pretty aspirational. Getting a second class degree of any sort is right now what my dreams are made of.

Luckily for me, my degree works in such a way that you're not allowed to leave after three years and get an actual engineering degree with a grade. No, if I leave after third year then what I'll get is an unclassified BA, with or without honours. God knows how exactly three years spent learning about fun subjects such as Fourier transforms or compressibility factors is to be considered a degree in 'art', but apparently it is. The plus side of this is that if I do manage to get honours of any sort I can at least hint that they might have been high honours, and not a third.

It has been reasonably obvious to me for quite some time that I don't have a huge amount of desire to become a professional engineer, but it's starting to look as though any sort of 'graduate job' in the traditional sense will be somewhat out of my reach. This is annoying because it's really messed up my plans to become super rich, or at least in say the top 5% of the population in terms of wealth.

Because of my laziness and stupidity, in a few years time there'll be a swanky shagpad somewhere in a nice part of London that's going to look a lot less swanky than it could do if I were in it, and I'll be in some miserable bedsit somewhere in the outskirts with  rising damp and small windows.

But all is not lost. Not yet. Plan A is to actually do a bit of work next year for my degree; a rough calculation I've just done now is that if I increase my work output by a factor of 17 then I might be able to come out with an almost half-decent mark. But of course I need some other ideas to fall back on, so I'm starting a list. This is by no means conclusive and will probably be slowly added to as time goes by.

High Class Rentboy
I'm basically the epitome of middle-class, and I'm not sure exactly how the world of expensive prostitution works but I think generally 'high class' means 'not a crack addict'. So I'm halfway there already.

The Male Equivalent of Anna Nicole Smith


Reality TV Star
Let's face it, I'd be absolute gold on my own scripted show in which I pretend to live out my real life. And actually, this would probably be a good springboard for becoming the male equivalent of Anna Nicole Smith, so even if the show got cancelled I still might get my hands on some diamonds to wear, or at least a weekly column in Now magazine.

Professional GBF for Rich Ladies
All ladies want a GBF. This is a bit like me getting a sugar daddy but in this case I'll have a sugar mumma and my duties will mostly be keeping her entertained by going shoe-shopping with her. 

Novelist
My plans to write a novel this summer haven't quite reached the point of actually thinking of a coherent idea for a plot or anything, but I have worked out a few anecdotes that have either happened to me or I've stolen off friends that are totally going in this book I'm going to write. Although actually this means the novel looks like it will read a bit like one of those pages of 'cringe' stories that they run in some magazines, where they ask you to send in stories of embarrassing shit that's happened to you.

Oprah
I want to be Oprah.

Trisha
Thinking about it, I'd rather be Trisha. Trisha Goddard is basically my favourite person of all time.

Lottery Winner
Sod it, I'm gonna start doing the National Lottery. This is worth a shot.

This is all I can think of for now. Do let me know if you have any ideas of your own, and if you know any gay billionaires then do send them my way. Seriously I need to find myself a billionaire.

Monday, 2 July 2012

The Newspaper Says 'It will happen again'

Just to clarify, I'm not inciting people to riot again this summer, but what with the government's own report saying it's gonna happen again, I'd like to raise the following points:

Were the riots to happen again, I'd like to suggest a few ground rules.

1. Only steal shit that's worth stealing, you really don't want to end up prison for having taken a bottle of water.
2. Let's really try to leave small businesses alone. Go nuts in the Vodafone shop if your must but stay out the newsagents.
3. No running people over, and no mugging.
4. Leave the fire brigade alone.
5. And finally, obviously if we do see events like last summer again then it will end up being reported on in a lot of other countries. So let's show off the best of British fashion this time, and not just be in a tracksuit. Make more of an effort kids.

Sunday, 1 July 2012

Hey Gurlz

I am sick and tired of hearing about how difficult life is for females of all ages in terms of the social pressure to have a good physique. Constant whiny stuff in the media about magazines and fashion and porn all ruining everybody's self esteem and how having 'negative body image' is making life a living hell. I just do not buy it. Instead of pandering to people's insecurities, we should adopt a common-sense approach. Girls! Here's a handy guide.

STEP ONE: Get naked.

STEP TWO: Stand in front of a big mirror

STEP THREE: Assess whether you are too fat, too thin, or in what I shall call 'The Goldilocks Zone' and you are 'just right' in terms of weight.

Ok so now it gets a little bit complicated as there are different versions of STEP FOUR depending on what the outcome of STEP THREE was.

If you're too fat: eat less food, and maybe try to do a bit more exercise.

If you're too thin: eat more food. Or fattier foods, like chocolate. I hear that women like chocolate.

If you're in The Goldilocks Zone: keep doing what you're doing.


Nearly forgot to include STEP FIVE: Put your clothes back on.


There we go. That's it. This was not that hard, was it? What people don't seem to get is that to have 'the perfect body' when you're a girl, all you need to do is not be fat, and not be too thin. And this can be entirely controlled by how much food you put down your throat. The exercise bit is kinda optional.


Let's now consider what exactly 'the perfect body' is for men. Here's a clue:




And just how, we must ask, did he end up looking like that? Loads and loads and loads of exercise. Look at that. How much time do you think he spends doing repetitive boring exercises? A great deal of time.


Now I do not mean to whine about my physique, but I am a long way away from looking like that guy. And this is acceptable for me. I don't like exercising enough to think that I will ever look like that. It's boring. It takes up loads of time you could be doing fun stuff. And it makes you achey. And it turns you into a nutritional weirdo, fussing over protein shakes and eating loads of chicken, instead of eating real food like a real person. Someone I know with a ridiculously gym-hot body tells me 'it's all about the protein', and in order for him to get enough protein to keep his abs in check he drinks more than four pints of skimmed milk a day. Admittedly he is pretty nice to stare at but the boy eats like a fucking freak.


If I was a girl and wanted to look super hot in a bikini then all I'd have to do is not overeat. Whereas being male, if I want to look super hot in a noticeable way then I'm supposed to spend my life doing loads of sit-ups and planning meals and not eating bread. It's not fair.

The disparity between the amount of physical effort that is required to look like extremely hot for each gender is an example of how actually, come to think of it, there are a few advantages to being a girl.

And don't get me started on 'oh, we've got to wear makeup', cos first of all, you don't have to wear makeup, except maybe sometimes if you want to get really dressed up, but there are basically only three bits of makeup a girl ever needs:

Lipstick
Mascara
Eyeshadow

And that is it. This should take five minutes absolutely tops, and if you're stressing out doing loads of other stupid shit like false eyelashes or foundation then fair enough if you want to, but don't expect any sympathy from me. Admittedly, boys are not ever expected to smear colourful stuff over our lips and eyes (admittedly some still choose to) but you know what? Putting on a bit of lipstick is not that tiring. It does not compare to doing a fuckload of press-ups.

And women who wanna do a fuckload of press-ups? Well good luck to you. You'll look like this:


As a member of Team Homo I'm maybe not the best person to comment here, but if we compare the woman in the photo above to the one below, which looks more appealing?


Women stressing out about their weight is the most boring subject ever, because at the end of the day if you're dissatisfied with how heavy you are then you do have the option to change it.And come to think of it, other things women fret about they can also get 'fixed' by a surgeon if they really want to.

I really think that women considering getting breast enlargements should first go to see a therapist about the fact that they want bigger boobs, because if you're dissatisfied with your body then it might have a lot more to do with your brain than it does your tits. But hey - if the therapist can't get you to 'love your body' as it is, then you can always go and get some silicon stuffed in them.

Compare this with things a bloke might worry about, such as if he was lacking in height, or if he had a really tiny penis. And when I say really tiny, I mean like the tiniest one you can imagine on an adult human. There is no cure for either of these. These blokes just have to grin and bear it, and get on with their lives. And actually, short guys have the added stigma of sometimes being told that their height has adversely impacted their personality and that they have 'Small Man Syndrome'. And nobody ever seems to call this out as something that's actually really unkind, in a way that a lot of people would were they to hear someone say another person had one of the following 'syndromes' that I've just made up:

Big Bum Syndrome
No Bum Syndrome
Ugly Lesbian Syndrome
Knobbly Knees Syndrome
Spotty Face Syndrome

Supposing whilst bitching about the personality of someone who has a spotty face, I was to rationalise that the reason they weren't nice was because their spots had had an impact on their personality, then you'd probably think I was being a cunt. But this is said about short men with horrible personalities all the damn time, that they can't just have a horrible personality because they have a horrible personality, the reason they have a horrible personality is because they are short.

So basically, quit bitching about how hard it is to be a girl. And if the magazines you read make you feel shit, stop buying the damn magazines. If your boyfriend makes you feel shit about your body, dump his ass. If the photos of models at Milan Fashion Week make you feel insecure because they're all a lot prettier than you, then get real. Get fucking real. They're models, it's their job to be prettier than you, if you were as pretty as them then you'd be on that catwalk as well, stupid.

Sunday, 24 June 2012

Let Me Be Ur Fantasy

What up fanboys - it's been a while. I've spent the last few weeks "working" "hard" for "my" "exams". Essentially I am very unimpressed with the Oxford selection process as basically there must be someone out there who is actually clever enough to be doing a degree in engineering, and I've got their place instead of them. But, in fairness to my tutors, I was wearing a nice jumper on the day of my interview, and I had my round glasses on that make me look like a massive fuck off nerd, so it wasn't for them to know.

Yeah so I finished my exams and got trashed (your friends wait outside exam schools and attack you with party hats and glitter, or if you're my sister you lob a two litre bottle of coke all over me (Last year I got her with fizzy water, which is not only not full of sticky sugar, it also didn't stain her clothes. Thanks Flo.)) then we got in some beers and got rather tip-say sat on my college lawn AND THEN something pretty cool happened.

Well, a couple of things. I went to Oxford Pride, which was lots of fun. It was in a field, behind the ice rink, and there was a stage, a bar, and a stall selling tat covered in rainbow flags along with badges with clever slogans like '100% bitch' or 'fuck off' written on them. And there was a bar, and a row of portaloos. And a burger van. I hope I'm really setting the scene here, but in case I'm not here are some photos I took:



After splurging my life's savings on badges I watched some drag queens sing songs and make jokes about the fact that they didn't have real boobs and I think there was talk of selling them on ebay to raise money for Madonna tickets although I might have just made this up. I also met at least one person from the TV show 'My Transsexual Summer' although they'd brought a load of friends with them so I might have mainly been hanging out with non-famous transsexual people. But whatever, they were nice.

And then: the main event. Baby D. I saw Baby D. The actual Baby D. Baby. D.


I've been pretty appalled at the reaction of most people I've told this story to so far, in that instead of their face lighting up into an expression of profound disbelief and perhaps slight jealousy, they've looked at me and said the following:

"Who?"

Which means I have to start singing the song. The song that was a massive underground club hit in 1992, topped the charts in 1994, and then got rereleased in 2000, albeit as a sort of awful garage remix. You may have guessed it, the song is called Let Me Be Your Fantasy. And it's amazing. Here it is:


I remember in 2000 and seeing it on Top of the Pops, and thinking it was godawful and not the sort of thing I could possibly enjoy. But my tastes have changed to appreciate Britain's contribution to crap 90s culture, and this song definitely has a place in my heart.

For one thing, the lyrics are hilarious.
I'll take you up to the highest heights
Let's spread our wings and fly away
Surround you with love that's pure delight
Release your spirit, set you free
Come and feel my energy
Let's be as one in soul and mind
I'll fill your world with ecstacy
Touch all your dreams way down inside
Let me be your fantasy
Ridiculously cheesy, and a little bit subversive. So obviously you can read this as a straight up love song, but you'd have to be pretty naive not to notice the fact that it's also clearly hinting at the idea of getting off your tits on a load of drugs and dancing all night.

And what's so fun about it is the way it's so sort of humourless. It's all done with such a straight face, no knowing winks and hint hint nudge nudge, no - it's the most sincere thing you're ever likely to hear. As to the actual performance, well Baby D sang two songs. She started with that old one about changing your heart and looking around you (which will astound you apparently), which is obviously a good song and kinda nice but I'd be lying if I said the audience wasn't waiting impatiently for the main event. 

It was sort of really poignant and moving. And I don't think I'm even taking the piss when I say this. The song's 20 years old and the woman who sings it is not a world-famous popstar. One can only guess as to what she's been up to all these years. She might have got married, she might have got divorced, she might have kids, she might have a boring job like a normal person and only sing occasionally at weekends or she might be touring a load of small (presumably mostly gay) venues all the time. I don't know.

Going to see someone sing live is a bit like going to a museum, in that you're witnessing a bit of pop culture history. And it was really interesting to see someone who'd made her mark on the cultural landscape but you wouldn't look twice at if you walked past her in Tesco. Her five minutes of proper fame is clearly over, but seeing her sing wasn't like watching someone desperately trying to cling on to their celebrity status, she looked like she was singing  for the sheer joy of it. She said something along the lines of 'Thanks so much Oxford for having me, it means so much for me to come here and sing my song to all of you', and she came across as a genuinely lovely person.

I came away feeling strangely elated. Being a pop star is clearly a very fun job, and I'm gradually coming to terms with the fact that I am never going to be a pop star, due to the fact I have no musical talent and also can't sing very well. I truly felt like I'd learned something.

The parallel I'm trying to draw between being briefly successful as a pop star and then fading into obscurity and my realisation that I'm crap at my degree subject is maybe a little weak, but I had slight philosophical epiphany. If Baby D is still singing her heart out after 20 years with a big smile on her face, then I would be a fool to let something like getting crap results in my second year exams dampen my spirits. And hey, I don't even have my results back yet so for all I know they might not be as crap as I'm expecting. Woo. The power of positive thought.

So, Baby D, I salute you. Keep on singing, you are amazing and I love you.

Friday, 8 June 2012

REALLY QUICK THEN BACK TO WORK

I'm sort of treading new ground here and I'm also in something of a hurry seeing as I should do some revision for my exams which are next week (ARGH, ARGH, ARGH) anyway I read this article in le Guardian about what them gayers actually think about gay marriage and I thought I may as well stick my oar in briefly. I don't think the author of the article was really asking for a long ramble about what a real-life quincer thinks about it all but, ya know, what with having to get my friend to change my facebook password in order to stop me picking fights with people on there I have not had my fix of vomiting my opinions for well over a week and I couldn't stop myself. Yeah so I sent this email, have a read.

Hello I don't know if you'd be interested but here are my thoughts on the gay marriage debate, as a card-carrying gay male.

I have no intention of marrying and I think it's a hideously outdated institution that the gay community shouldn't be doing anything to support. If you love someone then great, I don't see why you need to have some official document from the government to confirm this. There are a few reasons however for getting married:

1. Economic reasons. If you have a home setup where one of you earns more but the other one contributes in other ways such as by looking after the children or keeping the house nice etc, then getting married means you have a sort of financial contract which guarantees you some sort of financial compensation should the relationship go tits-up. If you've focussed less on your career during the years you were together and you've allowed your partner to become the main breadwinner then I think it's fair that the courts should take this into account during divorce settlements.

2. Another economic reason: should one of you die it's a lot simpler to inherit everything.

That's basically it. That and the whole process of 'getting married' where you have a big stupid day for everyone to be all happy for you.

With civil partnerships we already have all that stuff, so I don't really see why we need marriage for the gays.

There is however one reason why I think marriage should be allowed regardless of whether couples are same-sex or opposite. Transsexual people. Currently if you decide to undergo a gender reassignment and are already in a marriage or a civil partnership then you have to get divorced or 'have the partnership dissolved' and then enter a new marriage/civil partnership. This seems totally unfair.

If one of the partners in a heterosexual marriage underwent transition and they wanted to remain married, I think this should be allowed. And if you are to allow same-sex marriage for some couples, then you may as well allow it for everyone.

So somewhat reluctantly I support same-sex marriage despite the fact that on a personal level I find the whole thing rather tiresome.

There are lots of much more serious issues facing the LGBTQ community such as combating bullying in schools and harassment in and out of the workplace, increasing access to medical treatments for trans people, fighting HIV/AIDS to name just a few.

The whole marriage debate is pushing a conservative assimilationist agenda onto the gay community and encouraging us to accept the heterosexual model of relationships instead of being able to choose for ourselves to form relationships on our own terms. We're being told that longterm one-on-one monogamous relationships are what we should all aspire to, and if our lifestyles don't fit the status quo and we're not interested in gay marriage then we're on the same side as the religious conservatives who seek to oppress us.

That said, I found John Sentamu's recent article more than a little nauseating so maybe we should make gay marriage legal just to annoy him.


A few other things: The Daily Mail reports that only a quarter of homos would actually wed. Right. I'm just wondering, if they were to ask straight people 'would you get married?' how many would say yes? The Mail do seem to be saying that because 75% of gays say they don't want to get married, then the other quarter should just shut up. God I love the Daily Mail.

YERRR anyway that's all for now folks, I'll be back soon with slow anecdotes, love letters to journalists, a reappraisal of the queen of pop , thoughts on sexism, pornography, sexiness and sex; and I'll be re-entering the debate on trans issues but this time with the approach of a grammar nazi. Stay tuned yo.